Thursday, November 18, 2010

Are Your Clients' Cutting Back?

The answer every salon owner, manager, stylist and nail tech seems to have to the question" How's Business?" is................
I have not lost any customers, I just see them less often!
It is true that the economy is showing some improvement. However consumers are still watching every Penny. Instead of 6 week hair cuts, it is 8 to 10 weeks. Instead of nails every week, it is 2 to 3 weeks. Color is waiting an extra 3 weeks and sometimes they try to do it themselves. What can you do?
  • Be certain to book an appoinment before the client leaves. This will be easier to do with the holiday season coming.
  • Review the client's records and try to add a service that they have not received before. Start with color, if they are not a color client. Add nails, even polish touch up, if they have not had nails done before.
  • Consider a 5 + 1 free on a service if done within 6 months or 6 weeks for nails. This may bring the client from 6 week cut and color to 4 week cut and color. Give them a card to keep track and make all 6 dates at once with a special something for the free service.

Saturday, October 9, 2010

It's Halloween--Make your Salon Take Part


Halloween is coming. Two things are for certain:


  • Halloween has become only second to Christmas for Adult Parties

  • You, the Hair Stylist, are more creative than your clients

Have a Pre-Halloween Costume Planning Party in Your Salon

  • Good Time--Wednesday or Thursday Evening
  • Serve Cookies and Apple Cider
  • Ask Clients to bring actual costumes or pictures of costumes
  • Ask Clients to bring any old wigs in their homes
  • Plan a costume for each person
  • Do a dry-do for each clients' hair either on them or on a wig

Invite the owner or manager of a local costume shop to participate.

Make an appointment for your client to actually get her hair fixed the day of the party!

Insist that they bring you a picture after the party.

You have now made your salon a gathering place for special events. People will talk about you. As always be certain everyone leaves with your business cards. All this for the cost of cookies and cider and a few hours of your time.





Monday, August 30, 2010

High School football starts in most small towns in America

High School Football Starts in Most Small Towns and Communities in America
Take Advantage--Promote Your Salon
Invite the Cheerleaders, Drill Team, Band Members
To Your Salon
Paint Their Nails in School Colors
Put a Braid in their Hair in Ribbon in School Colors
Provide a free service for Football Moms--the players' mothers
Decorate your salon in school colors
*Take advantage of the excitement local teams create in your community. It is not just the school students that attend, but adults. A recent news article started that a town in Texas was spending 60 million dollars on a high school stadium with capacity of 18,000. You may find this ridiculous but it is happening.